How to Handle a Lost or Stolen Passport Step by Step Guide

If you lose your passport or believe it has been stolen, it should be reported immediately to protect your identity. Your missing passport will be rendered invalid for travel. You can report it online or call the Department of State at 1-877-487-2778 (TTY 1-888-874-7793)

Replacing your passport is a simple process Texas Tower can expedite for you.  Just go to the Department of State and complete the DS-11 form online. Then print the passport application but do not sign.

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Next, you will need to print a copy of the DS-11 Passport form. Again, do not sign this form either. This copy will be included with your Texas Tower order

Then you will need to

fill out a DS-64 form which is

 a Statement for a Lost or Stolen Passport. Print one copy and sign in black ink only. The original must be included in the sealed envelope you take to the Passport Deputy (also known as your local Post Office). The copy you just made will go on the outside with your Texas Tower authorization form.

stolen-passportPassport Photos
Now you need to get two recent passport-quality photos taken. We recommend that you have these pictures taken by a facility familiar with passport photo requirements such as Walgreens, CVS, or Kinko’s.

Proof of Identity
To get your passport reissued you will need to provide proof of U.S. citizenship and identification. You can provide proof of citizenship using one of the following documents:

  • Original U.S.-issued birth certificate
  • Original U.S. Naturalization Document
  • An expired U.S. passport that was issued for 10 years

Proof of identification can be in the form of a state-issued or federal issued I.D. You will need to make a clear back and front copy. Examples of I.D. can be

  • a valid state drivers license,
  • military I.D., or
  • government I.D.
  • The identification used must have been issued more than 6 months ago.

Need to get your passport reissued faster?
Use a flight itinerary or company letter requesting rush service. We can help you with a sample letter to meet the requirements of the passport office.

Last, because you are using our service to expedite the reissue of your passport, you will need to include an Authorization for Texas Tower to act on your behalf. Please make two copies and place one inside the envelope to be sealed by the Passport Deputy and one on the outside.

Take your documents to your local post office to be witnessed, signed, and sealed. Do not open this envelope once sealed.

Need help finding a passport agency deputy?
You can find a complete list of local agencies at http://iafdb.travel.state.gov.
Be aware the Passport Agency Deputy will charge an execution fee of $25 for witnessing your document signing and sealing of your envelope.

Once completed, mail or overnight your sealed envelope, copies for Texas Tower, and payment (See fees at the bottom of this page) to:
Texas Tower Passports & Visas
2020 Montrose Blvd. Suite 400
Houston, TX 77006
Phone (713) 874-1420

A member of our staff will handle your order, and you can track the status of your passport reissue in real-time.

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