Terms of Service
Effective Date: May 2026
By using Texas Tower Passport and Visa services, you agree to the following terms.
Service Description
Texas Tower Passport and Visa is a private company that assists with the preparation and submission of passport, visa, and travel document applications.
We are not affiliated with the U.S. Government or any foreign government.
No Guarantee of Approval
We assist with document preparation and submission, but:
- We do not issue passports or visas
- Final approval is determined by the appropriate government agency
- Processing times are not guaranteed
Customer Responsibilities
You agree to:
- Provide accurate and complete information
- Submit all required documents
- Follow provided instructions carefully
Delays caused by incorrect or incomplete information are the responsibility of the applicant.
Fees
- All service fees are for processing assistance
- Government and consulate fees may be included or separate depending on the service
- Fees are subject to change
Refund Policy
- Service fees may be non-refundable once processing has begun
- Government and consulate fees are non-refundable
- Shipping fees are non-refundable
Shipping & Liability
- Customers are responsible for shipping documents to Texas Tower
- We recommend trackable shipping (FedEx/UPS)
- Texas Tower is not responsible for delays or losses caused by shipping carriers
Limitation of Liability
Texas Tower is not liable for:
- Government processing delays
- Denials of passports or visas
- Lost or delayed shipments by third-party carriers
Use of Services
You agree not to use our services for:
- Fraudulent applications
- Misrepresentation of identity
- Any unlawful purpose
Changes to Terms
We may update these terms at any time. Updates will be posted on this page.
Contact Information
Texas Tower Passport and Visa
2020 Montrose Blvd, Suite 400
Houston, Texas 77006
📞 713-874-1420